Greywater and Rainwater Maintenance

We ensure all of our clients are left with a detailed Maintenance Manual.  If you prefer to maintain your own system, we want to ensure you are supported.  These are ways that we can support you if an issue arrises (fees may apply)

• Newsletters and other email reminders to help you remember to perform your maintenance.
• Troubleshooting phone or video call - have your maintenance manual handy
• Onsite troubleshooting visit
• Maintenance visit walkthrough refresh
• We have some videos and detailed entries about how to maintain more complicated aspects of our systems we can share with you

Greywater

• Laundry to Landscape or Gravity Greywater systems - a check up once a year should be plenty

  • Check on the flow of the emitters to ensure adequate landscape coverage
  • Check whether or not the basins need more mulch, or complete mulch replacement

• Simple pumped greywater systems (flood irrigation not drip irrigation)

  • Clean the filter every 4-6 months
  • Check pumps and floats annually
  • Check on the flow of the emitters to ensure adequate landscape coverage
  • Check whether or not the basins need more mulch, or complete mulch replacement

• Greywater systems that integrate with dripper lines

  • Clean the filters every 1-2 months
  • Check pumps and floats annually
  • Flush dripper lines twice a year
  • Check whether or not the basins need more mulch, or complete mulch replacement

Rainwater

• Simple Rainwater Tank systems with no pumps

  • clean all leaf filters and first flush diverters at least annually (after the last rain of the season or before the first rain of the season) is critical.  However, depending on what is shed from your roof and the rain frequency, more frequent cleanings may be a good idea.

• Pressurized rainwater systems tied into irrigation lines

  • clean all leaf filters and first flush diverters twice annually (after the last rain of the season or before the first rain of the season) is critical.  However, depending on what is shed from your roof and the rain frequency, more frequent cleanings may be a good idea.
  • clean sediment bag filter at least once a year - more regularly if you don't have a first flush diverter
  • flush the lines annually
  • check pump and floats at least once a year

Greywater Maintenance Tips Rainwater Maintenance Tips

We offer annual maintenance for anyone with a rainwater or greywater system who needs support.

Our contract program ensures that

• we will schedule your maintenance at a frequency appropriate to your system
• we will continue to monitor your system as it ages to catch any issues before they arise which helps you avoid more costly and urgent issues.
• we are able to easily walk through issues that do arise with you by phone or video, saving you the cost of onsite assistance, since we are familiar with your setup.
• we are able to more easily collaborate with you on any changes you need to make to the system, whether you are remodeling your house or your landscape and want to ensure the greywater/rainwater systems you've invested in maintain their integrity.

We find that most common concerns are simply a matter of performing routine maintenance, but we can sort out any issues you are having in a number of ways including (fees may apply):

• email correspondance referring to maintenance manual
• phone call/video call to go over specific issue
• site visits to make an initial assessment
• develop plan and quote to fix the issue
• upgrading system to prevent future issues, especially if it is an older system

Reach out to us and please be as specific as possible.

Request Maintenance Now  

We frequently get phone calls about systems other installers have put in that require maintenance.  It will take an initial visit to get acquainted with the system in question.  The more detailed information you have about who installed the system, what components were used, and what issues you are having will help us come prepared to troubleshoot.

• Pumps that are no longer working
• Greywater systems that lead to unknown places or are functioning questionably
• Smells that don’t belong
• Water pouring into or out of places it shouldn’t
• Code violations